Data Protection Policy

1bd Privacy Policy

How your personal information is collected, used, and kept secure — the complete privacy policy of the 1bd platform is described in detail here.

Last Updated: January 2026

1. Introduction and Scope

1bd ("we", "our", "platform") is an online casino and betting service in Bangladesh. This privacy policy describes how we collect, use, disclose, store, and protect the personal information ("information") of individuals who register or visit our website 1bd.cam.

By using our website, you are considered to have agreed to the terms of this privacy policy. If you have any objection to any part of this policy, please refrain from using our services and contact us.

This privacy policy applies together with 1bd's terms and conditions, and both documents should be read together.

We process your information in accordance with applicable data protection laws and regulations. We collect only the information necessary to provide our services. Your privacy is our highest priority.

2. What Information We Collect

We may collect the following types of information, either provided directly by you or collected automatically while you use our services:

Identity Information

  • Full name
  • Date of birth (for age verification)
  • Email address
  • National ID number or passport number (for KYC verification)
  • Residential address

Financial Information

  • Payment method details (bKash, Nagad, Rocket, Upay)
  • Transaction history (deposits and withdrawals)
  • Account balance information
  • Bonus usage history

Technical Information

  • IP address
  • Device type and operating system
  • Browser type and version
  • Cookies and session data
  • Time and date of site access

Gaming Behaviour Information

  • Game selection and play history
  • Bet amounts and outcomes
  • Session duration
  • Preferred game categories

3. How We Use Information

Collected information is used only for specific, clear, and legitimate purposes. We do not use your information beyond the purposes described below:

3.1 Account Management and Service Delivery

Your information is used to complete your registration, verify your account, enable login, and provide all our services — slot games, live casino, cricket betting.

3.2 Financial Transaction Processing

Your financial information is required to verify and complete deposit and withdrawal requests through bKash, Nagad, Rocket, and Upay. The minimum deposit amount is ৳300 and withdrawals start from ৳500.

3.3 Identity Verification (KYC)

The KYC verification process is carried out to prevent fraud, combat money laundering, and restrict access by individuals under 21. This is part of responsible service delivery.

3.4 Customer Service and Support

When you contact us via 24/7 live chat or email, your information is used to provide accurate assistance. Conversation records may be stored for quality control and training purposes.

3.5 Security and Fraud Prevention

Technical information is analysed to detect and prevent unauthorised access, fraudulent activity, and account theft. Our systems are protected by SSL encryption.

3.6 Responsible Gaming Monitoring

Gaming behaviour information is analysed to identify signs of problem gambling and to help enforce responsible gaming limits.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website. Cookies are small text files stored in your browser that help improve your experience.

Essential Cookies

These cookies are necessary for the core functionality of the website. They are used to maintain login sessions, keep security features active, and display balance information. These cookies cannot be disabled.

Functional Cookies

Used to remember your preferences (such as language and theme). They provide a more personalised experience on return visits. You can disable these cookies, but some features may become limited.

Analytical Cookies

Used to analyse website usage and improve the quality of our services. This information is processed in aggregate and is not used to identify any specific individual.

You can manage cookies at any time through your browser settings. However, disabling certain cookies may limit some features of the website.

5. Sharing Information with Third Parties

1bd does not sell your personal information to third parties for commercial purposes. However, we may share your information in certain circumstances:

5.1 Payment Providers

Information necessary to complete financial transactions is shared with payment providers such as bKash, Nagad, Rocket, and Upay. This information is limited to the specific transaction.

5.2 Technology Service Providers

Limited information may be shared with technology service providers engaged for server operations, cybersecurity, fraud detection, and KYC verification. They operate under strict confidentiality agreements.

5.3 Legal Obligations

We may be required to disclose relevant information to comply with court orders, regulatory authority directives, or applicable legal requirements.

5.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new operating entity. However, you will be notified in advance in such cases.

6. Data Security Measures

We take industry-standard technical and organisational measures to keep your information secure. Our security framework includes the following:

SSL Encryption

All your information is transmitted via SSL/TLS encryption, making it virtually impossible to intercept data.

Firewall Protection

Advanced firewall systems protect the servers by preventing unauthorised access and cyberattacks.

Access Controls

Only authorised staff may access your information for specific, defined purposes.

Regular Audits

Our security measures are kept up to date through regular audits and reviews.

Important: No data transmission over the internet can be guaranteed 100% secure. We make every effort, but keeping your account password confidential is your responsibility.

7. Data Retention Period

We retain your information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law:

7.1 Account Information

Retained for as long as your account is active and for a specified period after closure to meet legal requirements.

7.2 Transaction Records

Records of all financial transactions are retained in accordance with anti-money laundering (AML) regulations.

7.3 After Account Closure

After your account is closed, certain information may be retained for a specified period for dispute resolution, legal claim defence, or regulatory compliance.

8. Your Rights

You have the following rights regarding your personal information. To exercise these rights, please contact our support team:

Right to Access

You may request a copy of the personal information we hold about you at any time.

Right to Rectification

If your information is incorrect or incomplete, you may request that it be corrected or updated.

Right to Erasure

In certain circumstances you may request that your information be deleted, though legal obligations may limit this right.

Right to Restrict Processing

In certain circumstances you may request that the processing of your information be restricted.

Right to Object

You may object to the processing of your information for certain specific purposes.

Right to Data Portability

You may request to receive your information in a structured, machine-readable format.

9. Privacy Protection for Minors

1bd's services are intended only for individuals aged 21 or above. We do not intentionally collect personal information from minors.

If we become aware that a minor is using our services, we will immediately close that account and delete the associated information. Parents or guardians may contact us in cases of suspected underage use.

We have age verification measures in place during the registration process. With your cooperation, we can ensure the protection of minors.

10. Changes to This Policy

We may update this privacy policy from time to time. For significant changes, we will notify you in the following ways:

  • A notice will be published on the website
  • A notice will be sent to the registered email address
  • The "Last Updated" date at the top of the policy will be changed

Continued use of our services after any changes will be considered acceptance of the revised policy. We recommend that you review this page regularly.

Questions About Privacy?

If you have any questions or concerns about this privacy policy, or wish to exercise your rights regarding your information, please contact us. Our Bengali-speaking support team is always ready to assist you.

24/7 Live Chat — Instant support in Bengali